Key points to look for in an umbrella company before contracting with one


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If you are a contractor or freelancer, you may have considered working with an umbrella company to help manage your finances and handle administrative tasks. An umbrella company acts as an employer for contractors, allowing them to receive payments through the umbrella company’s payroll and providing support with tax and other financial matters. However, with so many umbrella companies to choose from, it can be difficult to know which one fits your needs best. This blog post will discuss key points to consider when choosing an umbrella company to ensure you make the best decision for your business. By carefully researching and comparing different umbrella companies, you can find the one that best meets your needs and helps your business succeed. So, doing homework before contracting with an umbrella company is crucial.

Here are a few important points that may help you understand your best options in a better way:


When choosing an umbrella company, it is important to consider the company’s reputation. You will be entrusting this company with handling your finances and supporting your business, so you want to ensure you are working with a reliable and trustworthy company. There are a few ways to research the reputation of an umbrella company:

  1. Customer reviews: Look for online reviews from other contractors or freelancers who have worked with the company. These can give you an idea of the company’s level of service and whether or not other people have had positive experiences.
  2. References: Ask the umbrella company for references from other contractors or freelancers who have used their services. This can provide valuable insight into the company’s operations and give you a chance to ask questions directly.
  3. Industry associations: Check to see if the umbrella company is a member of any industry associations, such as the Freelancer and Contractor Services Association (FCSA). These associations often have standards and codes of conduct that member companies must adhere to, which can give you additional peace of mind.


Umbrella companies charge fees for their services, which can vary significantly from one company to another. Comparing fees from different umbrella companies is important to ensure you are getting a good deal. For example, some umbrella companies charge a flat rate per week or month, while others charge a percentage of your earnings. Be sure to factor in any additional fees, such as for setting up your account or handling expenses. Don’t be afraid to negotiate fees with the umbrella company – they may be willing to work with you to develop a mutually beneficial fee structure.

Services offered:

Umbrella companies typically offer various services to contractors and freelancers, including payroll, tax support, and assistance with expenses. When choosing an umbrella company, it is important to consider the specific services you need and whether the company can provide them. Some umbrella companies may offer more comprehensive support, including help with invoicing and contract negotiation, while others may have a more limited scope of services. Make a list of the services you need and use it as a reference when comparing umbrella companies.

Legal compliance:

Ensuring that your umbrella company is compliant with all relevant laws and regulations is crucial. This includes compliance with employment laws, tax laws, and any industry-specific regulations. An umbrella company that is not compliant can put your business at risk and potentially expose you to legal issues. Therefore, be sure to ask about the company’s compliance record and for documentation to confirm that they follow all relevant regulations.

Customer service:

Good customer service is important when working with an umbrella company, as you will likely be interacting with them on a regular basis. Look for a responsive and helpful company when you have questions or concerns. It can also be helpful to choose an umbrella company that has a dedicated account manager or point of contact, as this can make it easier to get support.

Final thoughts:

Choosing the right umbrella company can make a big difference in your business as a contractor or freelancer. By considering factors such as reputation, fees, services offered, legal compliance, and customer service, you can find an umbrella company that will support your business and help you succeed. Don’t be afraid to ask for references, compare fees, and thoroughly research the company’s compliance record. Good customer service is also key, as you will be working closely with your umbrella company on a regular basis. Taking the time to research and compare your options carefully can pay off in the long run.